Privacy Policy

Swift Trees Perth respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our arborist services or interacting with our website, you agree to the terms outlined in this Privacy Policy.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services effectively and comply with legal requirements. The types of information we may collect include:

Contact Information: Name, address, phone number, and email address.
Service-Related Information: Property details, service requirements, and any specific arborist needs.
Financial Information: Payment details, including credit card or banking information, where necessary for billing.
Website Data: IP address, browser type, operating system, and other usage details when you visit our website.

We will collect personal information directly from you wherever possible. If we collect information from third parties, we will notify you as required by law.

2. Use of Personal Information

We may use your personal information for purposes including, but not limited to:

Providing and managing our arborist services.
Communicating with you about appointments, services, or inquiries.
Processing payments and handling billing matters.
Complying with legal obligations.
Improving our website, services, and customer experience.

3. Disclosure of Personal Information

We may share your personal information with third parties under the following circumstances:

Service Providers: We may engage trusted third-party providers to help us deliver our services, such as payment processors and subcontractors.
Legal Obligations: If required by law, we may disclose personal information to government agencies, law enforcement, or other authorised bodies.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Measures include secure servers, restricted access to information, and staff training in data protection.

Wix Website Security: Our website is hosted on Wix, which implements industry-standard security protocols, including HTTPS, SSL certification, and regular security updates. Wix uses advanced security technologies to safeguard information and protect against cyber threats.

Despite these precautions, please be aware that no method of electronic transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.

5. Access and Correction

You have the right to request access to your personal information held by us and to request corrections if the information is inaccurate, incomplete, or outdated. To access or correct your personal information, please contact us using the details below:

Email: swifttrees@hotmail.com

Tel: 0423-627-911

40 Nicholas Road, Wanneroo, Perth WA

6. Cookies and Online Data Collection

Our website may use cookies and other tracking technologies to enhance your online experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be available on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a privacy-related request, please contact us at:

Email: swifttrees@hotmail.com

Tel: 0423-627-911

40 Nicholas Road, Wanneroo, Perth WA

10. Complaints

If you believe that we have breached the Privacy Act or mishandled your personal information, please contact us as soon as possible. We take all complaints seriously and will work with you to resolve any issues.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy.